EduSuite OS runs on managed cloud infrastructure and is continuously monitored by our operations team. Live health metrics for your instance are available inside the Admin Dashboard, and we communicate planned maintenance and incidents through the support portal.
If you experience an issue, file a ticket from the Admin Dashboard or contact support. Incidents affecting your instance are acknowledged by our operations team and kept updated through the support portal.
Tell us where to reach you and we will add your contact to maintenance and incident updates for your deployment.